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    Omnichannel Customer Experience — Are you ready?
    Customers have myriad ways to interact with your company and/or your products and services. Synchronising the touchpoints ensures the customer can move from one to the other seamlessly. The difference between creating a multichannel experience and an omnichannel experience is that multichannel is based on using disconnected channels, whereas omnichannel...Learn More

     

    Apr 27

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    Running to Stand Still in the Pharma Industry?

    This article (TEXT-Fitch: Banner year for new medicines unlikely to overcome record patent expiration) appeared recently on Reuters and highlights the challenges that the Industry faces over the next... Learn More

    Sep 19

    Topics: Products - Packs

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