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    Omnichannel Customer Experience — Are you ready?
    Customers have myriad ways to interact with your company and/or your products and services. Synchronising the touchpoints ensures the customer can move from one to the other seamlessly. The difference between creating a multichannel experience and an omnichannel experience is that multichannel is based on using disconnected channels, whereas omnichannel...Learn More

     

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    What can we learn in this time?

    At Actando, we’ve been closely monitoring the situation surrounding the COVID-19 pandemic and our first thought is for the safety and health of our families, employees, clients and collaborators.... Learn More

    The Power of AI

    Artificial intelligence [AI] plays a role in our daily life outside of healthcare every day whether asking Siri to find addresses for us, what the weather forecast is, following Amazon and Netflix... Learn More

    Relearning How to Learn

    The learning landscape is changing... Learn More

    Data-Driven Training Decisions

    Evaluating the effectiveness of the training delivered is part of the role of Learning & Development professionals and critical to demonstrating adding value to the business. This has been done in... Learn More

    Using VR in Corporate Training

    Hopefully, the days of boring corporate training are over. Learn More

    Has Learning Changed?

    Changes in the audience, advances in technology, and restrictions on spending are all having an impact on the learning landscape and how we deliver learning. Learn More

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